Questy Service

Total service control. From the field to the office

Stop the paperwork chaos. Connect your entire service operation on one ERP-aware platform built to handle complex workflows from the office to the field.

  • Mobile service reports

  • Workshop & repair tracking

  • Visual job scheduling

  • Technician mobile app

30 days free. No credit card required.

Questy Service

Trusted for day-to-day sales control.

ISO 27001 certified + GDPR-ready

ERP-friendly by design

Built to scale teams

Core capabilities

Why teams choose Questy Service

Everything you need to keep service under control, with office and technicians in sync, fast go-live, and field mobility built in.

Command-Center Dispatching

Command-Center Dispatching

Take the guesswork out of scheduling. Use visual drag-and-drop boards to assign jobs and track real-time progress across your entire team.

Real-time Field Tools

Real-time Field Tools

Give your technicians a mobile workspace that actually works. Review assigned job details, capture customer signatures, and complete digital protocols on the go with our streamlined mobile app.

Workshop Management

Workshop Management

Master your internal repair operations. Track repairs by serial number with full service history. Manage spare parts and quality checks to ensure every asset leaves your facility field-ready.

30 days free. No credit card required.

30 days free. No credit card required.

Pain → Outcome

From "Paperwork Chaos" to Professional Service Delivery

Stop losing margins to manual admin and missing data.

Before

When your service team relies on paper notebooks and manual scheduling...

  • Lost paper protocols: Signed orders get dirty, lost, or forgotten in technician vans.

  • The billing bottleneck: Waiting days for signed documents to reach the office so you can finally bill.

  • The phone-tag trap: Constantly chasing technicians for status updates and wondering which jobs are actually finished.

With Questy Service

Everything at the technician’s hand and in perfect order for the office.

  • Total job visibility: Track every work order status from arrival to final quality check.

  • Instant digital signatures: Capture sign-offs on mobile and sync them immediately with the office.

  • Total dispatch visibility: A real-time dashboard showing every job's status at a glance, so your team focuses on service.

Service Features

Everything else you need to have service under control in the office and in the field

Plan orders, control costs, and meet deadlines. See how Questy Service supports your team as service operations grow.

Visual Job Scheduling

Drag-and-drop calendars to assign work orders to technicians instantly.

Real-time Mobile App

Empower field teams to manage work orders and upload photos with a live connection.

Automatic Service Protocols

Generate professional PDF reports that are automatically emailed to your clients.

Recurring Maintenance

Automate the creation of periodic inspections and preventative visits.

Asset & Service History

Maintain a 360° log of every machine, including past repairs and warranties.

Map-Based Scheduling

Streamline your daily routes and sequence jobs for maximum field efficiency.

Customer Self-Service Portal

A 24/7 login area for clients to report faults, track repairs, and access files.

No-code Process Modeling

Adapt the system to your industry by configuring custom phases and fields.

QA & Digital Checklists

Ensure quality standards are met with mandatory digital protocols for every repair.

Automated Status Alerts

Trigger instant SMS or email updates for customers whenever a job phase changes.

Profitability & Cost Reports

Access detailed data on costs and margins for every job and technician.

Internal Knowledge Base

Centralize technical manuals and guides to help your team resolve issues faster.

Inventory & Parts Control

Streamline part requests and track usage with total precision to keep your workshop moving.

Unified Client Knowledge

Access all vital account information and documentation instantly in one centralized place.

Invoicing & payments

Automate your billing to reduce errors and simplify your teams daily tasks.

Advanced Access Control

Manage editing rights with precision. Safeguard your business data using ISO-certified, role-based permissions tailored to your teams hierarchy.

Workshop Status Tracking

Manage bench repairs with structured visibility from arrival to final checkout.

30 days free. No credit card required.

Questy Integrated Ecosystem

Need more features? Connect Questy Service to other solutions or go fully custom when you’re ready

Questy Service can do a lot as a ready-to-use solution for your service processes. However, we are a modular system and if your processes require unique logic or deep vertical integrations, you can always expand adding Questy CRM and/or Commerce or directly into Questy Business. It’s the same ecosystem, but with a full customization layer tailored specifically to your needs.

Other Questy Solutions

Questy CRM

ERP-connected CRM for standardizing sales, managing activities and getting reporting you can trust.

Questy Commerce

A wholesale e‑commerce solution with self-service ordering, ERP-synced pricing, and integrated quote management.

Questy Business

The customization layer for teams that need more control: tailor workflows and integrations without switching systems.

Grow Smarter with Questy

Scale your operations without the multi-vendor headache. Get a 40% discount on your second Questy solution and 60% off your third.
Questy Service Pricing

Ready to give Questy Service a go?

You can try any of our paid plans for free for 30 days without entering payment details.

Need more than Service? See our full ecosystem pricing & bundles.

Questy Service FAQ

Frequently asked questions

Not sure if service management is your first step?

Start where the pressure is highest. If field work, job scheduling and service reports are slowing you down, begin with Questy Service. If sales or B2B ordering needs attention first, you can start with Questy CRM or Questy Commerce and connect Service later.