Questy is ISO/IEC 27001 Certified
A commitment to information Security Excellence
We hold the ISO/IEC 27001 security certification because we believe that rigorous information security should be the baseline for any modern business partnership.
This standard is more than a badge; it is our commitment to maintaining a robust, internationally recognized framework that guarantees your data is handled with the highest level of integrity and confidentiality at every stage of the process.
Why is this so important?
In today’s business landscape, information is a critical asset. Robust protection against potential threats is a fundamental requirement to ensure that sensitive data never falls into the wrong hands.
This is especially vital for Questy. As we develop tools designed to streamline data flow within your enterprise (such as Questy CRM, Questy Service and Questy Commerce), security is at the heart of our security is at the heart of our architecture. We applied for this certification to provide our clients with absolute certainty that we operate according to the most rigorous global benchmarks. Since we often process confidential data on your behalf, we go to great lengths to ensure it follows only strictly authorized and secure pathways.
What does this certification mean in practice?
Obtaining formal verification that our software development follows global best practices was essential to our mission. We wanted to provide a tangible guarantee regarding the quality and security of the services we deliver. Over the past several months, we have refined the Information Security Management System (ISMS) within Questy, covering key areas such as:
- Information classification: Categorizing all processed data to apply appropriate security tiers.
- IT resource governance: Establishing clear rules for the use of technical resources by our team.
- Incident management framework: Implementing a structured scheme for detecting and managing security incidents.
- Defined accountability: Assigning dedicated security officers responsible for specific operational areas.
- Response scenarios: Preparing detailed action plans for potential security threats.
- Business continuity strategy: Developing advanced protocols to ensure uninterrupted data flow and system availability.
How do our clients benefit?
When a software provider holds an ISO/IEC 27001 certificate, it serves as the ultimate proof of reliability. For your business, this translates into:
- Full regulatory compliance: Meeting all legal requirements regarding data protection and cybersecurity.
- Minimized operational risk: Drastically reducing the likelihood of incidents that could disrupt data flow or business continuity.
- Rapid response capabilities: Leveraging pre-established, tested scenarios that allow for an immediate and effective response to any potential system errors or threats.
Beyond the certificate: Continuous security evolution
Holding this certification is not a final destination, but the baseline for our ongoing operational excellence. Our Information Security Management System (ISMS) is a living component of the Questy culture, driving us to constantly evaluate, adapt, and improve our security posture as the global landscape changes.
By maintaining these rigorous standards, we ensure that every update to our ecosystem, from Questy CRM to Questy Business, is built upon the latest security intelligence. For our partners, this means peace of mind, knowing your business operations are supported by a platform that proactively evolves to mitigate risks and protect your most valuable assets.